Privacy Notice
How we collect, use and protect your personal information
Introduction
Lime Rendering ("we", "our", "us") is committed to protecting the privacy and security of your personal information. This privacy notice explains how we collect, use, store and share your personal data when you use our website (limerendering.com) or contact us about our services.
We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Information We Collect
We may collect the following personal information:
- Contact information: Name, email address, telephone number and postal address, provided when you contact us via our website, email or telephone.
- Project information: Details about your property and the services you are interested in, provided during enquiries and consultations.
- Technical data: IP address, browser type, operating system and browsing behaviour on our website, collected automatically through cookies and similar technologies.
How We Use Your Information
We use your personal information for the following purposes:
- To respond to your enquiries and provide quotations
- To provide our lime rendering and related services
- To communicate with you about your project
- To improve our website and services
- To comply with legal and regulatory requirements
Legal Basis for Processing
We process your personal data on the following legal bases:
- Consent: When you contact us or submit an enquiry, you consent to us processing your personal data to respond to your request.
- Contractual necessity: When we provide services to you, we process your data as necessary for the performance of the contract.
- Legitimate interests: We may process your data for our legitimate business interests, such as improving our services and marketing.
Data Sharing
We do not sell your personal information to third parties. We may share your data with trusted service providers who assist us in operating our website and delivering our services, such as web hosting providers and email service providers. All such providers are bound by appropriate data processing agreements.
Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Enquiry data is typically retained for up to two years, and project-related data for up to seven years for legal and accounting purposes.
Your Rights
Under UK data protection law, you have the following rights:
- The right to access your personal data
- The right to rectification of inaccurate data
- The right to erasure of your data
- The right to restrict processing
- The right to data portability
- The right to object to processing
To exercise any of these rights, please contact us at info@limerendering.com.
Cookies
Our website uses cookies to improve your browsing experience and analyse website traffic. You can control cookie settings through your browser preferences. For more information about how we use cookies, please contact us.
Contact Us
If you have any questions about this privacy notice or how we handle your personal data, please contact us:
Email: info@limerendering.com
Telephone: 07762 105 340
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data protection rights have been violated. The ICO can be contacted at ico.org.uk.
This privacy notice was last updated in January 2025.